Claims Resolution Specialist (Insurance)

The OfferWork From Home – Skip the commute and work in a focused, results-driven environment.Room for Growth – As our agency expands, so do your opportunities for career advancement.Be Part of a High-Performing Team – Your work will have a direct impact on our success.The JobAre you someone who loves solving problems, keeping things organized, and making sure every detail is in place?
Do you thrive in a fast-moving environment where you can take charge of claims from start to finish?
If so, we have the perfect role for you!What You'll Be Doing (Your Mission!
)Own the Claims Process – Handle claims from start to finish, ensuring everything moves forward efficiently.
Problem-Solve Like a Pro – Remove roadblocks, navigate challenges, and push claims through to resolution.
Communicate with Confidence – Work directly with clients, insurance carriers, and internal teams, ensuring clear, professional communication.
Keep Everything Organized – Track every transaction, update, and detail in Applied Epic to ensure accuracy.
Manage Multiple Claims – Stay on top of several claims at once, following up on unresolved issues and making sure nothing falls through the cracks.
Leverage Technology – Use Microsoft tools and Applied Epic to keep claims processing efficient and effective.The ProfileWhat You Bring to the TableClaims Experience – Background in insurance claims (commercial lines or real estate is a plus, but all claims backgrounds are welcome!
).Strong Communicator – You know how to push claims forward, advocate for clients, and handle conversations with professionalism and discretion.Detail-Oriented & Organized – You can juggle multiple claims at once without missing a thing.Persistent & Proactive – When obstacles arise, you find solutions instead of getting discouraged.Tech-Savvy – Experience with Microsoft tools is essential; Applied Epic experience is a plus!
Fluent English Skills – Strong verbal and written communication is a must.The EmployerWe're a rapidly growing New York-based insurance agency, helping clients navigate the complex world of claims with ease.
As we continue to expand, we need a Claims Resolution Specialist to take ownership of the claims process, remove roadblocks, and ensure smooth, timely resolutions.
And the best part?
This is a remote position—you can work from home!