Collection Agents

Responsibilities - Negotiate, collect and resolve accounts using a consultative approach.
- Build lasting relationships with clients, customers, and team members based on trust and reliability.
- Strive for first call resolution and take true ownership of customer needs and issues.
- Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns.
- Take an active role in educating customers about our clients' products and services.

Requirements

- Experience in customer service experience in a transaction-based environment such as a call center or retail location, is preferred
- Exhibit aprofessional demeanor and dependable work ethic.
- Must have ability to work independently and in a team environment.
- Problem solving skills.
- Ability to maintain accuracy and production standards.
- Physical attendance is key to success and necessary to meet objectives.
- Advanced English Level
- Age 25 to 45
- Computer Skills