Position: Collections Specialist (Panama City, Panama)
Location: Panama City
We are Signify, formerly Philips Lighting.
We’re the world leader in lighting for professionals, consumers and for the Internet of Things. Our passion for sustainability makes us one of the top 10 greenest companies in the world.
See #SignifyLife through the eyes of our employees!
Working as a Collections Specialist at Signify is dynamic. You‘ll be
part of the Finance Service Center in Panama
. We’re greater together through peer learning in our globally diverse team, with different backgrounds and nationalities.
We’re looking for a Collections Specialist who’ll be responsible for Collections Activities in the LATAM Market.
You’ll be part of the Signify Accounting Operations Team and its responsibilities are to guarantee a successful Order to Cash process management so a passionate, dedicated and results oriented skills must be in your DNA.
What you’ll do
• Coordinates and supports collections and queries activities between businesses and third party providers (who executes a most collections);
• Organize, support and develop accounts receivable process;
• Establishes, implements, and maintains an effective delinquency control and follow-up program for all customer accounts that are late, delinquent, potentially delinquent, or written off;
• Execute the collection process for defined strategic customers;
• Perform remaining enabling Order to Cash activities (e.g. credit notes with open items);
• Organize, support and develop cash & collection process;
• Follow up on relevant queries and solving escalations from sectors;
• Provides leadership and direction to departmental staff;
• Responsible for compliance of ICS checks.
What you’ll need
Profound knowledge of Account Reconciliation, collections activities;
Customer service focus;
Show determination to achieve excellent results;
Excellent communication and negotiation skills;
Team player;
Project management: development and deployment of new processes and procedures;
Vast knowledge of excel, outlook;
SAP knowledge (Preferably);
Previous experience in O2C is highly preferred;
Portuguese is MANDATORY
, English and Spanish are desirable.
What you’ll get in return…
Competitive salary depending on experience
Extensive set of tools to drive your career, such as a personalized learning platform, free training and coaching
Opportunity to buy Signify products with discount
What we promise
We’re committed to the continuous development of our employees, using our learning to shape the future of light and create a sustainable future.
Join the undisputed leader in the lighting industry and be part of our diverse global team.
#WeAreSignify #SignifyLife
Any and all information you share with us as part of your application procedure will be assessed during the application process
Please be informed that unless our vacancy explicitly references a third party recruitment agency, Signify does not engage with third-party agencies. Applications should be made directly to our career site.
