Collections Specialist

Job Description In this role, youhave the opportunity to Take an active role as a Collections Specialists responsible forthecollectionsprocesswith a defined group of customer and key accounts by maintaining excellent relationships with our customers, internal finance leadership, and cross-functional business partners. You are responsible for Serve as the point of contact for inquiries, requests and issues related to accounts receivable for anassigned portfolio of customers. Analyze and monitor account balances, including effective overdue control and follow-up program for all customer accounts Perform customer account reconciliation Identify/ execute opportunities for process improvements to increase efficiency. You are part of The credit & collections team located in Panama City, Panama is responsible for cash collections in North America, risk management and credit control activities. To succeed in this role, you should have the following skills and experience High School Degree. University is desirable, preferable in accounting, finance or administration Fluent in English (conversation and excellent writing skills) Strong communication and negotiation skills Intermediate Excel knowledge SAP knowledge, preferred Collections, Finance and customer service professional experience In return We welcome you to a challenging, innovative environment with great opportunities for you to build a rewarding career path A career with a?world-class brand committed to improving people’s lives through innovation Strong leadership and mentorship from a group of professionals Philips is an equal opportunity employer.?All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, protected veteran or marital status.