Customer Support And Vendor Management Specialist

CUSTOMER SUPPORT AND VENDOR MANAGEMENT SPECIALIST Summary Processing Center located in Panama City (Financial District) is looking for Customer Support and Vendor Management Specialist. The primary functions of the Customer Support and Vendor Management Specialist are resolving customer queries and manage vendors and third-party relationships.

Essential Duties and Responsibilities:

· Responding to customer queries in a timely and accurate way via email (primarily) and via phone (outbound calls)

· Monitor customers orders and provide updates on order status

· Interact directly with company’s vendors to ensure orders are completed on time

· Efficient administration of vendor management procedures

· Analyze and report customers complaints.

Competences

- Analytical
- Typing / dataentry skills (fast and accurate)
- Attention to detail
- Advanced English (written and comprehensive reading)
- Proficient in Microsoft Office products (Specially Excel)

Payment and Benefits

- $ 730.00 salary per month
- Production Performance Bonus
- Private Health and Life Insurance