Position Summary The Dell Global Email Studio works as an in-house Email Service Provider for the internal business units. This team is part of the Global Marketing organization. This team has two main goals – flawless development & deployment of email campaigns and provide unparalleled “customer service” to our internal stakeholders.
The successful candidate for this role will be responsible for delivering, scaling, and maintaining best in class Email Production process and technology solutions. You must be an experienced project manager with excellent communication skills. You will be responsible for in-taking an email roadmap and producing schedules and timelines for each email, while also ensuring you are not exceeding resource capacity. You will be responsible for keeping team members on schedule and must escalate any issues/delays immediately. You will also be the last checkpoint for quality, consistency, and standardization across the email program from naming conventions of images in the email to a flawless email deployment.
Create detailed schedules for emails with deadlines for team members inside and outside of your team.
Adhere to all deadlines.
Clearly communicate with stakeholders and team members.
Escalate issues immediately.
Create email timelines and schedules within resource capacity.
Establish checkpoints for quality and consistency within and across email campaigns.
Regular check ins with team members to ensure deadlines are being met and help to re prioritize work where needed.
Ensure resource optimization and overall job satisfaction of the email production team.
3-5 years of project management experience.
Experience in marketing automation platforms preferred.
Ability to read basic HTML is required. Ability to create HTML is highly preferred.
Strong proficiency in English (Written and Oral)
Strong attention to detail and standard of quality.
Strong emphasis on quality and consistency.
Ability to multi-task and meet deadlines.
Global experience is preferred; regional at a minimum. You should be comfortable managing different time zones, cultures and work styles.
With more than 100,000 team members globally, we promote an environment that is rooted in the entrepreneurial spirit in which the company was founded. Dell’s team members are committed to serving our communities, regularly volunteering for over 1,500 non-profit organizations. The company has also received many accolades from employer of choice to energy conservation. Our team members follow an open approach to technology innovation and believe that technology is essential for human success.
Why work with us?
Life at Dell means collaborating with dedicated professionals with a passion for technology.
When we see something that could be improved, we get to work inventing the solution.
Our people demonstrate our winning culture through positive and meaningful relationships.
We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.
Our team members’ health and wellness are our priority as well as rewarding them for their hard work.