Helpdesk Associate

Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.

We are currently seeking a Helpdesk Associate to join our team in Panama City, Panamá (PA:8), Panama (PA).

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Provide Support based on email generated request or reports
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Document troubleshooting steps and detailed description of the customers incidents and requests
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Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures
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String written communication skills
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Previous technical support experience of 1 year in a call center environment for Windows OS, MS office, Internet
explorer, Antivirus and Peripherals (Installation, operation, configuration, etc.)

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran:status, sexual orientation, gender identity, or any other class protected by law.