Percona is a leader in providing best-of-breed enterprise-class support, consulting, managed services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Our services and software accommodate rapid growth and application development, help companies develop and deploy agile solutions and improve your ability to keep up with customer needs.Discover what it means to work with some of the smartest people in the industry, and help solve some of the most challenging customer problems. We offer flexible hours, competitive salaries, the ability to work remote and the amazing experience of working with a multinational team of experts.As a Remote DBA, you will troubleshoot and resolve customer issues related to DB systems availability and performance. You will develop relationships with customers, comprehend and fulfill their needs, and maintain their satisfaction through regular communication and engagement with their environments. You will perform technical work that requires planning and scheduling to ensure the best possible solution is delivered on time. You will react on incidents and provide solutions aiming at maintained environments’ improvements.You will work in a fast paced environment where we are responsible for companies’ most critical systems. Customers count on us to keep their MongoDB databases running and we are vital to the success of their business. You will work remotely; there is no central office, and most people work from their homes. Occasional travel will be required for internal meetings. Access to a reliable high-speed internet connection is required.
Regular Work Schedule
Remote work from home
Monday through Friday - various time zones available globally
Team has an on call schedule as well
What You Will Do
Participate in the management and operations of customer's MongoDB deployments
Participate in and execute scheduled change management procedures
Participate in the delivery of proactive tasks to improve the stability, performance, and fault tolerance of customer environments
Participate in project planning and execution of database operations
Contribute to the development of automation and monitoring software, and other essential tools and scripts
Your Experience
5+ years experience with MongoDB technology, ideally in a customer-facing role OR 5+ years experience with distributed software administration coupled with reasonably high MongoDB knowledge
Fluent English communication (native-level a bonus), primarily for customer interactions
Ability to work remotely in the given timezone
Demonstrated ability to work independently with minimal direction
Demonstrated ability to accept feedback from others
Communicates clearly and professionally to convey confidence even when under pressure
Ability to pass a required background checkWhat Will Make You Stand Out
Distributed database (especially MongoDB) expertise in all areas of implementation: installation, configuration, upgrades, tuning
Strong skills in replication, sharding and backups techniques
Production experience on Multiple datacenters, Large datasets
Experience with Linux, FreeBSD distributions
Experience with at least one major programming languages such as PHP, Java, Nodejs, Go, Python, Ruby, and/or any client application programming experience used in conjunction with MongoDB
Networking, system administration, hardware, virtualization, containers, scripting, Kubernetes orchestration, I/O subsystems
Ability to create and deliver presentations
One or more of Puppet, Chef, Ansible, Vagrant, Consul, etc
Attributes
Ability to work well with people and communicate effectively both internally and with customers
Ability to communicate information to staff members and customers in a clear and concise manner
Positive, helpful and supportive
Able to work independently with minimal direction
Strong work ethic and entrepreneurial approach
Accepts feedback from others
Communicates clearly and professionally to convey confidence even when under pressure
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishmentsRemote work from home openings require consistent and strong internet access.HQ is in Durham, NC USA. Staff members should be available if there is a need for any onsite trainings and/or events at any time.Note that your legal agreement will be with Percona Staffing LLC, a USA corporation and a subsidiary of Percona LLC.
