Panama Panama City: Hr Employee Service Specialist

We are looking for the right people : people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the worlds largest providers of products and services to the global energy industry.

Under general supervision, provides customer support escalation, coordination of workflow, and quality improvement direction to Human Resources Service Center staff in completion of their day:to:day activities. Provides accurate and prompt response to a wide range of human resources customer inquiries. Utilizes knowledge base, procedures, policy manuals, HR databases, and other resources to resolve inquiries via telephone, voicemail, or e:mail. Understands, applies, and communicates conceptual elements of Human Resources rules and regulations. Assures organizational goals are met by consistently following approved processes and replicating successful practices, proactively developing internal relationships, and identifying areas for improvement. Refers issues that require specific, in:depth knowledge to appropriate COE. Track all customer contacts and follow:up on escalations to assure satisfactory resolution. Serves as a first level subject matter expert. May monitor the work of lower level Human Resources Service Center staff. Demonstrates skills typically acquired through completion of an undergraduate degree in human resources or related business field or equivalent experience plus 1:2 years experience to include a combination of customer service and functional Human Resources.

Halliburton is an Equal Opportunity Employer.

Location

Edificio Capital Plaza, Piso 1, Panama City, Panama, , Panama

Job Details

Requisition Number:
59099
Experience Level: Experienced Hire
Job Family: Human Resources
Product Service Line:
Human Resources
Full Time / Part Time: Full Time

Additional Locations for this position:

Compensation Information
Compensation is competitive and commensurate with experience.

Ciudad: panama city