Panamá, Provincia de PanamáPanamá, Provincia de PanamáThis position will execute the end to end process for spare part orders and queries from customers. Delivering high level of service to secure the customer service experience.
Responsibilities:Execute the end to end process for parts orders, return orders and quotations, including tasks in SAP and other internal tools & systems
Execute Pro-active follow-up of remaining orders
Participate in defining, developing and deploying visual management including the right metrics for parts administration.
Responsible to coordinate with cluster market area when there is an issue with agreed delivery schedule.
Participate in continuous improvement activities related to parts administration.
Tetra Pak is the world’s leading food processing and packaging solutions company. Working closely with our customers and suppliers, we provide safe, innovative and environmentally sound products that each day meet the needs of hundreds of millions of people around the world. With over 20,000 employees and operations in more than 150 countries, we believe in responsible industry leadership and a sustainable approach to business. Our motto, “PROTECTS WHAT’S GOOD”, reflects our vision to make food safe and available, everywhere.
Qualifications:Currently college student or bachelor degree in related fields.
Advanced English communication skills.
Previous customer support experience (desired).
Strong problem solving and customer orientation skills, highly motivated, team player, analytic, with attention to detail and organized.
Please submit your application in our Careers Site at www.tetrapak.com no later than August 12, 2019. This is a local position based in Panama City, Panama. This is a local position based in Panama City, Panama.