At Tetra Pak we touch millions of people’s lives every day, ensuring better nutrition and healthier lifestyles through safe packaging and food processing solutions. Guided by our global brand promise, PROTECTS WHAT´S GOOD, we strive to make a difference by protecting food, people and our futures. To do this we need more than smart technology. We need smart people too. People like you, who wants to work with people like us.
What you will do
The purpose of this position is to have direct contact with different stakeholders of the different markets and ensure that the processes are run with excellence and adequate support. This position will execute the end to end process for spare part orders and queries from customers. Delivering high level of service to secure the customer service experience.You will focus on:
Execute the end to end process for parts orders, return orders and quotations, including tasks in SAP and other internal tools & systems
Execute Pro-active follow-up of remaining orders
Participate in defining, developing and deploying visual management including the right metrics for parts administration.
Responsible to coordinate with cluster market area when there is an issue with agreed delivery schedule.
Participate in continuous improvement activities related to parts administration.
Who you are
Currently college student or bachelor degree in Industrial Engineering, Supply Chain and other related fields.
Advanced or native English communication skills.
Previous customer support experience (desired).
Strong problem solving and customer orientation skills, highly motivated, team player, analytic, with attention to detail and organized.
We OfferAs our new Parts Administrator Analyst, you will be part of a global leading company where our vision is to make food safe and available everywhere. We can offer you highly skilled and passionate colleagues, a vibrant melting pot of diversity, and a challenging and high paced work environment where our employees take great pride from protecting food to protecting the planet. You will work in a market leading company which offers continuous training and development opportunities in a trendy, comfortable and activity-based office environment.
Care to join?
Please submit your application at www.tetrapak.com/career as soon as possible but no later than May 21, 2020.
Tetra Pak is not currently sponsoring work visas for this position. Tetra Pak is not currently sponsoring relocation for this position.
Main Purpose of the Job
Drive Order Management and Design handling operational performance within a assigned portfolio of customers and work on a continuous improvement approach towards process improvement opportunities
Key Responsibilities
1. Executes order management, design administration and forecasting end user role
2. Secures supply chain PM / AM order fulfillment
3. Participates in WCM teams and drive continous improvements
Critical Experience
Entry level job Requires technical/operational practices built through limited job experience
Minimum Education
Technical diploma and / or Bachelor degree or equivalent
