Service Desk Supervisor

Service Desk Supervisor
Empresa:

Ntt Data Services



Área:

Otros

Service Desk Supervisor

Detalles de la oferta

Panamá, Provincia de PanamáReq ID: 59664 At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.
NTT DATA Services currently seeks a Service Desk Supervisor to join our team in Panama City, Panamá (PA-8), Panama (PA).
Provides front-line supervision to an operational/service team of 2 or more employees.
Supervises team typically responsible for high number of transactions or processes.
Assigns work to direct reports.
Recommends and takes action on hiring, firing, promotions, and disciplinary actions.
Leads a team responsible for advising and assisting users in solving problems related to hardware, software, networks and peripherals using available technology.
Studies and analyzes user needs and helpdesk processes and performance.
Implements and enforces policies and processes to ensure maximum uptime of all users to achieve the highest service levels.
This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries. Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.About NTT DATA Services
NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.
NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit nttdataservices.com to learn more.
NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.


Fuente: Jobs4It


Área:

  • Otros / Otros

Requisitos

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