Specialist, Customer Services

Job Description: - Consults with customers on escalated issues and provides service to effectively resolve escalated customer issues
- Works under limited supervision with little direction from management and adheres to administrative policies and escalation procedures
- Provides support to leadership to effectively improve the overall service levels provided to the customer and recommends departmental improvements to leadership If applicable, provides coaching, guidance and direction to team members

Requiered Skills:

- Advanced English
- Previous work experience

Scheduele: Monday to Friday