Job Title Training Administrative Support Job Description In this role, you have the opportunity to
Be responsible for supporting the Customer Service Training Manager on administrative tasks for training delivery management. This is one of the key role to implement training plan.
You are responsible for
Ensures that all work responsibilities are performed in concert with the Quality Management System.
Provides support and advises customers regarding training courses, training schedules, training paths, training prerequisites and enrollments.
Monitors registrations and enrollments using wait-list and session request lists in addition to other channels to establish priorities where needed to enroll students.
Partner with Global and Campus Delivery Managers to prepare quarterly training schedule.
Monitor and help maintain training compliance to established targets.
Executes security check of non-Philips visitors via PROTECT web site.
Load, maintain and manage training records in the learning management system.
Customer expense submission and tracking.
Create and send Invitation letters used by students at embassy for country visa Letters
Extract Business Objects reports
Create class certificates and rosters
Work with marketing to advise of new available training
You are a part of
Our Global Competence Center in Panama, where we centralize our business processes. We bring together supporting roles within HR, Finance, Procurement, Customer Service, Supply Chain and other, enabling you to have a career in an international, cross functional environment. Your future colleagues speak 25+ languages and represent 15+ different nationalities, supporting our operations in 50 countries on a daily basis.
You will be part of the Global Business Services (GBS) Hub Panama
To succeed in this role, you should have the following skills and experience
College or above
>2 years work experience in administration or of being training coordinator
Excellent use of office software, plus knowledge of Training Education Development Solutions (TEDS) , Business objects, SAP
String communications skill
Excellent English in both writing and speaking for attending US.
This role is located in Panama City, Panama
In return, we offer you
The unique combination of a critical and challenging role and a creative and empowering office environment. You will be actively encouraged to make improvements, establish best in class service and have a direct impact on the success of Philips on a daily basis.
Philips is an equal employment employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video.
To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there,you can also learn about our recruitment process, or find answers to some of the frequently asked questions.
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