Job Title Transport planner Job Description Logistics Coordinator Provide Logistics support; route, dispatch, track and trace shipments. Monitor shipment schedules and perform data entry. Act as point of contact for customers and provide outstanding customer service while meeting all customer expectations. Understand customer wide networks and transportation modes (OTR, LTL, Rail, Drayage, Ocean Containers, Parcel and Warehousing) while utilizing network balance capacity tools to align available capacity with customer needs; tailor load scheduling to ensure all customer requirements are met. Understand daily capacity needs/opportunities and pro-actively communicate to appropriate leadership Manage the complete logistics process in terms of transportation planning & execution Proactive daily monitoring of all shipments Communicate with carriers, shippers and customer teams to ensure trucks are properly loaded and unloaded; provide detailed directions/instructions to carriers as needed. Update receivers and customers on load status as appropriate. In case of missed mile stones, tracking of the shipment and drive the corrective actions to ensure recovery of shipment and a timely delivery Optimize operations across the regions securing capacity leverage with carriers/freight, forwarders including service provider lane allocation Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet company demands and expectations. Implement and drive global logistics processes standardization and cost optimization Proactive communication with stakeholders.
Requirements: Bachelor degree in Logistics, Supply Chain, or related Experience in Freight Forwarder Logistics and/or Transportation Advanced English - required SAP and Transportation systems - required Customer Service Oriented - required
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