Analyst, Sales Operation

ACCOUNTABILITIES - Provides pre-sales and/or post-sales operational support. - Manages order fulfillment.
- Researches customer or order problems, and delivers solutions working cross-functionally to resolve.
- Liaises between the customer/partner and sales organization.
- Focuses on delivering a positive customer or partner experience.
- Facilitates product and sales information flow.
- Drives sales operations process improvements.
- Serves as interface for order status and handles order escalation

REQUIERED:

- Advanced English is a must.
- Excel Pivot Tables and Formulas knowledge is required.
- Preferably with experience in Sales Operations/Order Management/Order Fulfillment.
- Experience in sales of 1 year (this is a plus)
- Studying (University) or recently graduated.