Work Location Type: Hybrid As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we're dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results. Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. We're looking for passionate people to join our team as we continue leading the industry over our next 100 years. Primary Function Responsible for efficient and accurate processing of sourcing quotes to maximize the opportunity for order conversion. Leverage supplier network to identify proper source for product, negotiate cost, and price competitively. Follow standard work procedures to ensure timely processing of high volume of quotes. Act as primary contact to Field Partners in handling Sourcing inquiries through incoming calls or emails. Provide Field Partners with extended service by reactive and proactive resolution of Sourcing Orders Fulfillment issues and transaction discrepancies. Main Duties and Responsibilities Sources products with a focus on total opportunity and balance of GP and revenue to contribute higher earnings. Makes purchasing and pricing decisions based on customer need, market and competitor conditions, product specifications, supplier strategy, and business policy. Identifies sources for product/services in support of customer requests in a timely manner. Ensures proper product selections, matches, and/or alternatives at the best possible cost. Maintains existing supplier relationships and initiate potential new supplier relationships. Understands all support roles and avoids creating backend issues. Possesses strong ability to negotiate with suppliers and convey pricing logic to internal partners. Executes standard work processes and utilizes tools provided to make sound decisions. Helps improve processes and tools by using continuous improvement techniques. Provides exceptional customer service to resolve issues and to improve opportunity conversion rate. Proactively communicates with all stakeholders on status of opportunity Preferred education and Experience Bachelor's degree in Business, Logistics, Supply Chain, or related field preferred. More than 1 year of experience in related field. Experience communicating with suppliers and customers, with the ability to resolve confusion and partner to solve shared challenges. Demonstrated capability for managing complex bodies of work and troubleshooting multi-faceted challenges Capability to manage multiple plans and bodies of work at the same time. Experience managing large volumes of work. Partner and work with all levels of management both internally and externally. Strength in building relationships, both internally and with external partner. Proficiency with excel (can maintain complex spreadsheets), PowerPoint, and Word. Familiarity with SAP or ERP systems. Bilingual (English/Spanish - read, write, speak) Grainger is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
