Inbound Customer Service Agents - Hiring Now!

*Multiple positions availabe. Evening Schedule

Principal Responsibilities:

· Communicate via inbound and outbound telephone calls with customers.
· Provide prompt resolution to customer inquiries by providing appropriate and accurate information.
· Accurately document and update records in required systems.
· Generate fees and up-sell wherever possible.
· Understand all programs, systems, and procedures necessary to perform job effectively.
· Where applicable, communicate with customer to attempt to bring resolution to unpaid accounts.

Qualifications:
High School Diploma and/or Highest Level of Education Certification/Diploma
Must be bilingual in English and Spanish, both oral and written language skills, depending on program.
Ability to maintain the highest level of confidentiality.
Ability to work in a team fostered environment.

Passion - Performance - Possibilities
Equal Opportunity Employer
El contenido de este aviso es de propiedad del anunciante. Los requisitos de la posición son definidos y administrados por el anunciante sin que Konzerta sea responsable por ello.

Ciudad: juan díaz